About 2-1-1

Three-digit telephone codes are easy-to-remember abbreviated phone numbers that allow telephone users to place specialized phone calls.  The three-digit phone numbers that are currently in operation in New York State are:  2-1-1, 3-1-1, 4-1-1, 5-1-1, 6-1-1; 7-1-1; 8-1-1, and 9-1-1 and all have been in place for several years;  in 2000, the Federal Communications Commission (FCC) assigned the 2-1-1 code for access to health and human services information and referral services. 

Code Assignment:
                2-1-1 Community Information and Referral Services
                3-1-1 Nationwide non-emergency Policy & Other Government Services
                4-1-1 Nationwide Directory Assistance
                5-1-1 Traffic and Transportation Information
                6-1-1 Carriers used for Directory Assistance
                7-1-1 Telecom Relay Services
                8-1-1 Local Exchange Carriers for Business Office Use
                9-1-1 Nationwide Emergency Services